Case Studies

People    A Fortune 100 international financial services company contracted with Knollwood Consulting to convert their instructor-led audit training to online learning. The business objectives were to broaden their target market, create pre-requisite knowledge for their audience and reduce overall training delivery time. Working collaboratively with the regional and corporate training departments, Knollwood Consulting created over 20 e-learning modules that reduced training expenses by 45%.
     
World   In 2009 and 2010, Knollwood Consulting began a contract to manage the development and delivery of a global market centric online curriculum. The client is a leading manufacturer in the international adhesive and coatings industry. The intended audience was over 300 salespeople in Europe, the Americas and Asia Pacific. The courses were translated into 5 languages. The successful engagement led to other projects such as the creation of a Leadership Academy event and all participant materials.
     
Network   An industry leader of enterprise-class network storage solutions needed an updated sales playbook for their Channel Partners. Our consultants modified and added scenario-based sales materials to their existing 30-60-90 Day Business Partner Development (BPD) Program. We created three Quick Reference Guides accessible via the Business Partner Portal. These documents were key to Channel Partners’ understanding of the products and best methods of positioning and selling the client’s solutions.
     

Audiences/Clientele

The types of audiences that participate in our trainings include:

  • Accountants
  • Administrative Executives
  • Business Operations
  • Claims Examiners
  • Clinicians and Practitioners
  • Customer Service Representatives
  • Engineers
  • IT Developers
  • Kaizen Operations Team
  • Line Managers to Senior Vice Presidents
  • Mortgage Processors
  • Network Architects
  • Project Managers (IT and Construction)
  • Stylists and Salon Managers
  • Sales Representatives (Inside and Outside)

 

Ameriprise Financial BlueCross BlueShield of Minnesota Blue Cross Blue Shield of New York Excellus
Capella University Compellent Technologies Now Dell Computers Faegre Baker Daniels
H.B. Fuller Company M.A. Mortenson Construction  MoneyGram International
Park Nicollet Health Clinic Kaizen Operations Team and Clinicians Pitney Bowes Regis Corporation 
Thomson Reuters Wells Fargo  XIO Technologies 
Metropolitan Airports Commissions Minneapolis St